PRIVACY POLICY

1. INTRODUCTION

At NextGen AI Studio, we value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal data, when you access and use our website, services, or when you interact with us.

By accessing our platform or using our services, you consent to the collection and use of information in accordance with this policy.

2. INFORMATION WE COLLECT

We collect several types of information to provide and improve our services to you:

• Account & Contact Information: Name, business email address, company name, telephone number, and payment information.
• Client Assets & Media Inputs: Video clips, images, brand guidelines, fonts, scripts, and other creative files you upload to our platform or send to us for the purpose of generating AI video assets.
• Usage & Technical Data: IP addresses, browser types, device information, operating systems, and details about how you interact with our website.

3. HOW WE USE YOUR INFORMATION

We use the collected data for various purposes:

• To deliver, personalize, and optimize our AI-generated creative services, UGC videos, and 3D commercials.
• To manage your account, billing, invoices, and process payments securely.
• To communicate updates, marketing offers, campaign deliverables, and respond to your direct support inquiries.
• To monitor website performance, detect security threats, prevent fraudulent activities, and maintain service integrity.

4. DATA PROTECTION & SECURITY

The security of your data is of paramount importance to us. We implement industry-standard administrative, physical, and technical security measures to protect your personal information and uploaded media assets from unauthorized access, alteration, disclosure, or destruction.

Please note, however, that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. THIRD-PARTY DATA PROCESSORS

We may employ third-party companies and service providers to facilitate our Service (e.g., cloud hosting, payment gateways, analytics providers, and machine learning infrastructure). These third parties have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. YOUR RIGHTS & DATA RETENTION

You have the right to request access to the personal data we hold about you, request corrections, or request complete deletion of your account and associated media assets. To exercise these rights, please email us directly at bizflow.ai01@gmail.com.

We retain your personal information only for as long as necessary to provide the services you have requested and to comply with legal obligations.

7. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: